The Vision Hub at Freeport

While I was on vacation I unfortunately got something in my eye that caused it to become very irritated. Upon arrival the staff greeted me and was very kind and answered all my questions. They also got me in the same day when I walked in! I highly recommend this place and Dr Polk! He's knowledgeable and explains things in a manner I could understand.

While on vacation and visiting the area, I got a retina tear on one of my eyes. The staff was so kind and went above and beyond to help me. Carl even gave me his personal cell with any issues and to let him know how how my eye was healing. It was scary and frustrating to happen so far away from home in an unknown area, and they made it so easy. Highly recommend them!!

Was worth the little bit of waiting . McDonald covers all her bases . Excellent exam . Then the eyeglass tech which I believe she said she was a working manager . Kudos was very friendly and personable . Felt valued . Can’t wait to get my glasses .

Just had my annual eye exam and purchased new eye glasses. I received excellent service. Everyone was very professional and personable. I purchased a stylish pair of glasses and was nice to get help. I highly recommend coming here. I can't wait to get my new glasses

I came in with an outside prescription very quick and efficient. Within my vision plans, they were the only ones carrying oakley sunglasses I liked. And my glasses came early they told me 2 to 3 weeks came back in a week and 2 days. Will come back here from now on.

This was my 2nd time receiving care here and In all transparency to my own I should’ve had maybe 3-4 visits this point for annuals though to my point both experiences have been nothing except beyond great. Without the office knowing my past medical admin and provider experience without a doubt , exceeded my expectations from the young lady which I didn’t get her name whom check me in , to Dr. Polk and his assistant , and to Queenie.who tops it off!!! Queenie you’re the best !!!I I was pleasantly surprised with the level of care and customer service and would recommend to anyone that ask for my advice on vision services. Thank you all so much for the stellar care you provided me. And at the end of it all while I neglected my own eye are knowing I needed you all help me see better again as you the first I visited you.

eye...or I have a very complicated state of affairs when it comes to my vision. And, since I have been coming here, and a couple places on and off since it used to be a McDonalds I believe, I am very impressed with the selection, staff, and of course the expertise and kindness of each individual working there. Sarah was quick to get me in, Kathy helped a whole bunch with her personality, and kindness to get me through my prelimaries, and Dr. Polk was just an absolute hoot and fun to understand what will and can be done to get to the next steps to improve my sight, and not just get a new pair of glasses. I hadn't realized the time and how we discussed different ways over my injury things have developed to be able to hopefully improve, but now almost 25 years later, there is hope through their referrals and I will be back for follow up. Queenie helped me at the end for a quick pair of sunglass style transitions to be ordered in the coming months and she has always been so sweet to me since we met long ago. I love the Vision Hub and they officially get the "Will & The Word Worship" stamp of approval. 😊🎼

My eyes are a challenge for any optometrist, but Dr Chris Polk got it the first time and he was spot on! The staff are very helpful, friendly and make you feel very comfortable and Queenie is the BEST! She rocks! The clinic rocks!

Chayenne and Queenie “knocked it out of the park” with service provision. Chayenne let me try on multiple frames and explained options. Great addition to your team!! Ladies cared about their service and attention to details! Dr. Polk was thorough and detailed with findings giving me confidence with addressing vision changes.

Special thanks to Queeny and crew. She was very thorough and patient in a way you just don't see too much of anymore. She was training a young lady while addressing my needs as well. See you soon Vision Hub of FWB!